PMP & ITIL Study Guide

(161) Project risk is characterized by three factors:

1. Severity of impact, duration of impact and cost of impact
   
2. Identification, type of risk category and probability of impact
   
3. Risk event, risk probability and the amount at stake
   
4. Occurrence, frequency and cost
   
   

Answer: C

(162) Name the ethical code you'll be required to adhere to as a PMP:

1. Project Management Policy of Ethics
   
2. Project Management Professional Standards
   
3. Project Management Code of Professional Ethics & Standards
   
4. Project Management Professional Code of Professional Conduct
   
   

Answer: D

(163) Which is not another term for contract?

1. Agreement
   
2. Purchase Order
   
3. Proposal
   
4. Memorandum of Understanding
   
   

Answer: C

(164) Which of the following situations describes a violation of the PMP. Professional Code of Conduct?

1. Accepting a gift that is within the customary guidelines of the country or province you are currently working in.
   
2. Use of confidential information to advance your position or influence a critical decision.
   
3. Complying with laws and regulations of the state or province in which project management services are provided
   
4. Disclosing information to a customer about a situation that may have an appearance of impropriety.
   
   

Answer: B

(165) You are working in a country where it is customary to exchange gifts between contractor and customer. Your company code of conduct clearly states that you cannot accept gifts from any client. Failure to accept the gift from this client may result in termination of the contract. The action to take in this case would be:

1. Provide the customer with a copy of your company code of conduct and refuse the gifts.
   
2. Exchange gifts with the customer and keep the exchange confidential
   
3. Contact your project sponsor and /or your legal office for assistance.
   
4. Ask the project sponsor or project executive to exchange gifts.
   
   

Answer: C

(166) An example of a conflict of interest would be:

1. As a public official you make a decision about a contract award that will benefit you personally
   
2. You and a functional manager disagree with a task cost estimate
   
3. Your sponsor decides to cancel your project because it no longer supports the company strategy
   
4. Your personality conflicts with that of a key member of your project team.
   
   

Answer: A

(167) Your project is running out of cash and significant work remains. You are directed by senior management to instruct your people to use another project's charge numbers while working on your project. You should:

1. Follow instructions
   
2. Inform the corporate auditors
   
3. Understand the background of management's instructions before taking any action
   
4. Try to close down the project
   
   

Answer: C

(168) Project Managers can contribute to their organization's knowledge base and to the profession of project management most effectively by:

1. Developing and implementing a project review and lessons learned process
   
2. Establishing strict guidelines for protecting intellectual property
   
3. Promote the use of ad hoc project management
   
4. Ensuring that all project plans are developed before the project team is formed
   
   

Answer: A

(169) For a festival, you give your government client a leather brief case. You are in violation of the responsibility to:

1. Comply with the law.
   
2. Comply with regulations.
   
3. Provide accurate information.
   
4. Protect conflict of interest.
   
   

Answer: B

(170) You have just changed jobs and discovered that your new employer routinely violates OSHA/EPA and affirmative action requirements on projects. You should:

1. Do nothing; it's not your problem
   
2. Start by asking management if they are aware that regulations are being violated
   
3. Talk to the corporate legal department
   
4. Inform the appropriate government agencies about the violations
   
   

Answer: B

(171) During your assignment as project manager you add a new member to your project team. This new team member was recently hired from a competitor and offers to share a substantial amount of proprietary information from his previous company. This information could put you and your team in a very strong position for future business. You are aware of a non-compete clause in the new hire's condition of employment. You should:

1. Accept the information and agree to keep it confidential between you and the new hire.
   
2. Review the condition of employment with the new hire and advise her to reconsider the offer.
   
3. Review the information and only accept only what may have a direct impact on the project's financial status.
   
4. Ignore the offer to share and move forward with the project
   
   

Answer: B

(172) Before reporting a perceived violation of an established rule or policy the project manager should:

1. Determine the risks associated with the violation
   
2. Ensure there is a reasonably clear and factual basis for reporting the violation
   
3. Ignore the violation until it actually affects the project results
   
4. Convene a committee to review the violation and determine the appropriate response
   
   

Answer: B

(173) A response to a negative risk event is known as a:

1. Work Item
   
2. Work Package
   
3. Workaround
   
4. Work breakdown structure
   
   

Answer: C

(174) Qualitative Risk Analysis will be performed under :

1. Initiation Process Group
   
2. Planning Process Group
   
3. Executing Process Group
   
4. Monitoring & Controlling Process Group
   
   

Answer: B

(175) Acquire Project team process will be performed under:

1. Initiation Process Group
   
2. Planning Process Group
   
3. Executing Process Group
   
4. Monitoring & Controlling Process Group
   
   

Answer: C

(176) The terms "Facilitating Processes" and "Core Processes" are no longer used in new PMBOK. These terms have been eliminated to ensure that all project management processes in the Project Management Process Groups have the same level of importance.

1. True
   
2. False
   
   

Answer: A

(177) In a group of 4 members, 1 member has been added. How many communication channels are there now :

1. 5
   
2. 3
   
3. 10
   
4. 20
   
   

Answer: C

(178) Which statement is correct :

1. There are some core processes and some facilitating processes.
   
2. PMI is not any more responsible form PMBOK.
   
3. PMBOK will be changed every year in December.
   
4. New PMBOK has 9 process groups and 42 processes.
   
   

Answer: D

(179) Which of the following is not an input to Develop Project Charter:

1. Contract
   
2. Project Statement of Work
   
3. Enterprise Environmental Factors
   
4. Organizational Process Assets
   
5. Project Management Information System
   
   

Answer: E

(180) Which of the following is a tool used to Create WBS:

1. Organizational Process Assets
   
2. Work Breakdown Structure Templates
   
3. WBS Dictionary
   
4. Configuration Management System
   
   

Answer: B

(181) Which of the following is not an input to Activity Definition process:

1. WBS Dictionary
   
2. Organizational Process Assets
   
3. Project Scope Statement
   
4. Work Breakdown Structure
   
5. Schedule Network Templates
   
   

Answer: E

(182 ) Which of the following is not an output of Activity Resource Estimating:

1. Activity Resource Requirements
   
2. Resource Breakdown Structure
   
3. Requested Changes
   
4. Resource Management Plan
   
   

Answer: D

(183) Which of the following is a tool used in Activity Duration Estimating:

1. Analogous Estimating
   
2. Work Breakdown Structure Templates
   
3. Critical Path Method
   
4. Schedule Network Templates
   
   

Answer: A

(184) Crashing, and Fast tracking are techniques used in the following process:

1. Schedule Development
   
2. Activity Definition
   
3. Create WBS
   
4. Resource Allocation
   
   

Answer: A

(185) Which is not a technique used for cost estimation :

1. Analogous Estimating
   
2. Bottom-up Estimating
   
3. Parametric Estimating
   
4. Vendor Bid Analysis
   
5. Resource Leveling
   
   

Answer: E

(186) Which is not a tool used in Quality Planning process :

1. Cost-Benefit Analysis
   
2. Benchmarking
   
3. Design of Experiments
   
4. Cost of Quality (COQ)
   
5. Process Analysis
   
   

Answer: E

(187) What are three tools used in Quality Control Process:

1. Benchmarking, Cost of Quality (COQ) and Cause and Effect Diagram
   
2. Cost of Quality (COQ), Cause and Effect Diagram and Control Charts
   
3. Control Charts, Flowcharting and Process Analysis
   
4. Pareto Chart, Control Charts and Cause and Effect Diagram
   
   

Answer: D

(188) Which of the following Human Resource process generates Roles & Responsibilities :

1. Human Resource Planning
   
2. Acquire Project Team
   
3. Develop Project Team
   
4. Manage Project Team
   
   

Answer: A

(189) Co-Location is a techniques which means:

1. Placing many or all of the most active project team members in the same physical location to enhance their ability to perform as a team.
   
2. Placing many or all of the most active project team members in the same physical location to reduce the cost of the project
   
3. Performing a complete project at a single location
   
4. Performing a project at various locations.
   
   

Answer: B

(190) Manage Stakeholders is a part which of the following process group:

1. Human Resource Management
   
2. Project Time Management
   
3. Project Cost Management
   
4. Project Communications Management
   
5. Project Risk Management
   
   

Answer: D

(191) Which is not correct about Communications Management Plan document:

1. It contains Stakeholder communication requirements
   
2. It contains Person responsible for communicating the information
   
3. It contains Frequency of the communication, such as weekly
   
4. It contains Methods or technologies used to convey the information, such as memoranda, e-mail, and/or press releases
   
5. It contains total cost required for performing communication.
   
   

Answer: E

(192) Which is not a tool used for Risk Response Planning:

1. Risk Audits
   
2. Avoidance
   
3. Transfer
   
4. Mitigate
   
5. Exploit
   
   

Answer: A

(193) Advertising is a technique used in which of the following process:

1. Select Sellers
   
2. Request Seller Responses
   
3. Contract Administration
   
4. Contract Closure
   
   

Answer: B

(194) Which of the following definition is not correct:

1. Human Resource Planning - Identifying and documenting project roles, responsibilities, and reporting relationships, as well as creating the staffing management plan.
   
2. Acquire Project Team - Obtaining the human resources needed to complete the project
   
3. Develop Project Team - Improving the competencies and interaction of team members to enhance project performance
   
4. Manage Project Team - Tracking team member performance, providing feedback, resolving issues, and coordinating changes to enhance project performance.
   
5. Team Building - Forming a team from scratch for a new project.
   
   

Answer: E

(195) Which of the following definition is not correct:

1. Contract Closure - completing and settling each contract, including the resolution of any open items, and closing each contract.
   
2. Plan Purchases and Acquisitions - selecting a buyer to purchase any product or service.
   
3. Select Sellers - reviewing offers, choosing from among potential sellers, and negotiating a written contract with a seller.
   
4. Request Seller Responses - obtaining information, quotations, bids, offers, or proposals, as appropriate
   
5. Plan Contracting - documenting products, services, and results requirements and identifying potential sellers
   
   

Answer: B

(196) Which of the following is not correct:

1. PMO - Program Management Office
   
2. RBS - Resource Breakdown Structure
   
3. RAM - Resource Assignment Matrix
   
4. RFP - Request for Proposal
   
5. TQM - Total Quality Management
   
   

Answer: C

(197) Which of the following is not correct :

1. Cost of Quality (COQ): Determining the costs incurred to ensure quality
   
2. Crashing: A specific type of project schedule compression technique performed by taking action to decrease the total project schedule duration.
   
3. Total Quality Management: A common approach to implementing a quality improvement program within an organization
   
4. Risk Register: The risk register details all identified risks, including description, category, cause, probability of occurring, impact(s) on objectives, proposed responses, owners, and current status.
   
5. Simulation: prototyping of a project to check if proposed design will work or not.
   
   

Answer: E

(198) Most schedule simulations are based on some form of which of the following?

1. Delphi
   
2. PERT
   
3. CPM
   
4. Monte Carlo Analysis
   
   

Answer: D

(199) What is critical path?

1. The shortest path through the network, which represents the longest amount of time in which a project can be completed.
   
2. The path with zero float.
   
3. The longest path through the network, which represents the shortest amount of time in which a project can be completed.
   
4. The path with the most activities with the longest durations.
   
5. b and c
   
   

Answer: C

(200) In the communication process, "noise" is the word used to describe factors and forces inhibiting the exchange of information between two or more parties. Noise includes all of the following but __________

1. Culture
   
2. Behavior
   
3. Language
   
4. Traditional way of doing things
   
5. Loud talking
   
   

Answer: E